Your data, protected
Privacy Policy
Last updated March 13, 2026
1. Introduction
Welcome to VisaNova. We are committed to protecting your privacy and the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and services.
By using VisaNova, you agree to the collection and use of information in accordance with this policy. We encourage you to read this document carefully so you understand our practices.
2. Information We Collect
Information You Provide
We collect information you voluntarily provide when you create an account, fill out forms (immigration form types, priority dates, country of origin), enter your USCIS receipt number, subscribe to premium services, or contact us. This may include your name, email address, and case-related details you choose to share.
Automatically Collected
Device information, usage data, IP address, and cookies may be collected when you use our services. This helps us improve performance and understand how our tools are used.
Third-Party Information
We may receive information from authentication providers (Google Sign-In), payment processors (Stripe), and analytics services.
3. How We Use Your Information
We use the information we collect to provide, maintain, and improve our services; process transactions; personalize your experience; send updates and support communications; analyze usage patterns; detect and prevent security threats; and comply with legal obligations. We do not use your case data for advertising or marketing beyond service-related updates.
4. Information Sharing
We do not sell, trade, or rent your personal information. We may share information with trusted service providers (cloud hosting, payment processors, analytics, email delivery) who assist in operating our services and are contractually obligated to protect your information.
We may disclose information if required by law, to protect our rights or safety, or in the event of a merger or acquisition.
5. Data Security
We implement industry-standard security measures including encryption (SSL/TLS), secure authentication, and regular security assessments. No method of transmission over the internet is 100% secure; we cannot guarantee absolute security.
6. Your Rights and Choices
You have the right to access, correct, or delete your personal information; opt out of marketing communications; and request a portable copy of your data. Contact us to exercise these rights.
7. Cookies and Tracking
We use cookies to remember preferences, analyze usage, and improve our services. You can control cookies through your browser settings; disabling them may limit certain features.
8. Children's Privacy
Our services are not intended for children under 13. We do not knowingly collect personal information from children under 13 and will delete such information if discovered.
9. International Data Transfers
Your information may be transferred to and processed in countries other than your country of residence. By using our services, you consent to such transfer.
10. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of material changes by posting the new policy, updating the "Last updated" date, and, for significant changes, sending an email notification.
11. California Privacy Rights
California residents have additional rights under the CCPA: right to know what information is collected, right to delete, right to opt-out of sale (we do not sell your information), and right to non-discrimination.
Contact us to exercise these rights.